In some cases we can take your old solid gold jewelry as credit towards new pieces, but the jewelry needs to be assessed to determine if it's straightforward enough to do so. In some cases, the gold needs to be tested for purity in our studio. For old jewelry trade ins, we give 75% current market value credit based on the weight of the gold. All gemstones will need to be removed from the jewelry to accurately weigh the gold. Silver jewelry is not accepted for trade in service.

Your old gold pieces can often be melted down and fabricated or cast into a new piece. We stear away from doing this in most cases, and lean towards giving credit, for many reasons. If the pieces being repurposed are sentimental and using that same metal in the new piece is the most important factor, we can discuss the considerations.

Repairing jewelry can be very tricky and a lot can go wrong, especially if you don't know exactly how a piece was constructed, and the quality of materials used in it, amonst other things. Sometimes it's difficult to determine the extent of the damage to a given piece until you start working on it. If a client's jewelry piece needing repair is sentimental, it can be even more nerve wracking. We'd rather err on the side of caution,and avoid repairing pieces we don't know the history of.

Hand engraving is possible on most pieces with some smooth surface area on the metal. This is done by a trusted master engraver we work with. If you have a special message or anything else you'd like engraved to personalize a piece, please get in touch with your idea to inquire about pricing.

We leave some sold out pieces because they can sometimes be replicated upon request, or serve as inspiration for new similar pieces. If you see a sold out piece that you love, please get in touch to ask about possibility of replecating it or having a variation of it made. In some cases pieces marked as sold out are still available and are just on loan at one of our retailers and can still be purchased.

We don't offer gold plated jewelry anymore because it requires too much upkeep, especially when worn in tropical places like Hawaii. We embrace the natural grayish yellow color of white gold, and don't feel the need to plate it to make it brighter.